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Countertop Card Machine | The Best Customer Service You Can Offer

October 29, 2019

The latest countertop card machine is one of the most important services your business can offer its customers. A countertop card machine means great customer service, and a successful business. Here at TRANSAX Merchant Services, we offer comprehensive advice when it comes to running your business. That’s why our customers keep coming back. 

The Benefits of a Countertop Card Machine

Good customer service is essential for the success of any business. This is why accepting card payments using a countertop card machine is important. A small business card machine provides a strong return on investment. It’s also come to be expected by consumers. The simple equation of valuing your customers, plus offering card payment services, equals a happy customer.

Customer service is at the core of any business. By establishing strong relationships with customers, you will keep them coming back. So, what’s the best way to do this?

Be Professional

Accepting card payments using a contactless card machine not only keeps your customers happy, but it also establishes you as a reputable and trustworthy business. By investing in a trusted brand, and offering TRANSAX merchant services, you will look more professional. You’ll be able to demonstrate that you are a business that can be trusted. 

Show That You Care

TRANSAX merchant services make it easy and affordable for your business. This means you do not have to pass on a fee to your customers for paying by card. Remember, by offering a card solution you open up your customer base and increase average spend. In turn, this will generate more profit overall.

Customer is Always Right

Remember the age old saying,  ‘the customer is always right’? This still stands. In fact, it’s more important than ever as consumers expectations are so high. That’s why listening to your customers is important. Nearly 30% of shoppers will even walk away from a purchase if they cannot pay by card. That is a big percentage of unhappy customers, are you happy with that?

Customer Service Goes out of Fashion

In a time where consumers are tuned out to slick marketing campaigns, the best technique is to show that you are different from other businesses and you’ll go that extra mile for their needs. Having the latest countertop machines, with the best processing services, is the best customer service you can offer. In a world where everyone is in a hurry, a quick and easy payment process goes a long way towards a happy customer. Combine this with the quality of your products, and you have a recipe for success!

Transax Can Help You

We are one of the cheapest merchant services for small businesses. This is because we want to make our products accessible for everyone. All our card machines are durable, smart and user-friendly. They accept all debit and credit card payments, plus other customer-winning services on many models. These include, cashback and mobile top-ups.

As leading card machine providers, we make getting started with card payments simple and pain-free. We can answer any questions you have. As well, we will also help you choose the right machine for your business. We offer countertop card machines, portable card machines and mobile card machines.

If you’re considering a countertop card machine for your business then head to our website today. Alternatively, call us on 0345 601 4486 or send us an email at: enquiries.uk@fisglobal.com  

If you have found this blog helpful, you may wish to read our previous blog on Small Business Card Machines.

“I like the reliability of knowing we’ve got a decent card machine and our customers aren’t going to have any problems with the payment going through” (November 2015)

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